GlaShield

Please check the following:

• Ensure notifications for "GlaShield" are enabled in your phone's notification settings
• Check if your phone is in silent or do-not-disturb mode
• Verify that your device's volume settings are appropriate
• Confirm that the alarm is set to "enabled" in the alarm settings

If the issue persists after checking these points, please contact us using the form below.

Yes, you can change the alarm sound. Go to the alarm settings screen and select your preferred alarm tone from the available options.

Unfortunately, the current version does not include automatic data transfer functionality. We recommend backing up important records manually before changing devices.

In the medical visit record screen, enter the eye pressure values numerically for both right and left eyes. Eye pressure is typically measured in the range of 10-21 mmHg. You can leave fields blank if measurements are not available.

Yes, all features of GlaShield are completely free to use. There are no additional charges or in-app purchases.

You can correct the information using the "Edit" button next to each item on the record list screen. To delete a record, tap the "Delete" button and confirm by selecting "Yes" in the confirmation dialog.

Go to your smartphone's "Settings" → "Display" → "Font size" to increase the text size, which will make the app text more readable. On iPhone, go to "Settings" → "Display & Brightness" → "Text Size".

Yes, your record data is stored securely only on your smartphone and is never transmitted to external servers. For more details, please see our Privacy Policy.