GlaShield

Please check the following:

• Ensure notifications for "GlaShield" are enabled in your phone's notification settings
• Check if your phone is in silent or do-not-disturb mode
• Verify that your device's volume settings are appropriate
• In "Eye drops & alarms" on the "Eye Drops" tab, make sure "Ring" is turned on for the alarm

If the issue persists after checking these points, please contact us using the form below.

Yes, you can change the alarm sound. In "Eye drops & alarms" on the "Eye Drops" tab, tap the edit (pencil) button on the alarm and choose a sound under "Notification Sound". Several sounds are available.

When you change phones, save your records with Settings > "Back up your data" > "Save a backup", then choose "Restore from a backup" on the new phone.

If you bought "Remove ads (one-time purchase)", choose "Restore purchase" in Settings on the new phone.

When you add a visit on the "Visits" tab, enter the eye pressure values numerically for both right and left eyes. Eye pressure is typically measured in the range of 10-21 mmHg. You can leave fields blank if measurements are not available.

Yes, all features of GlaShield are free to use. If you prefer not to see ads, "Remove ads (one-time purchase)" is available, but buying it is optional.

On the "Eye Drops" or "Visits" tab, tap the edit (pencil) button on the right side of the record card to correct it. To delete a record, tap the delete (trash) button and choose "Delete" in the confirmation dialog.

Go to your smartphone's "Settings" → "Display" → "Font size" to increase the text size, which will make the app text more readable. On iPhone, go to "Settings" → "Display & Brightness" → "Text Size".
You can also make the app text even larger by choosing "Large" or "Extra large" under "Font Size" in the app's Settings.

Yes, your records are stored on your smartphone, and the app never sends them to an external server. For more details, please see our Privacy Policy.